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Contact VCU Health

Whether you need help paying a bill, scheduling an appointment, or would like to talk about a patient care concern, we have a specialist who can help. You’ll find a listing below of important phone numbers you can call for assistance.

No matter what brings you to us, we’re here to help you navigate your needs. Please feel free to get in touch with us for any questions or concerns you have.


If you have a medical emergency, call 911 immediately or go to the nearest hospital.

Important Phone Numbers for VCU Health Patients

General Information

(804) 828-9000


(804) 828-7929 or toll free (800) 762-6161, weekdays from 8 a.m. to 5 p.m.

Online appointment request: (imaging and psychiatric appointments cannot be requested through the online form)

Patient Information

(804) 828-9000 option 1

Patient Relations

VCU Medical Center, Richmond: (804) 628-0400
VCU Health Community Memorial Hospital: (434) 584-3227

Billing Questions

(804) 523-7001 or 888-803-0082 toll free
Click to Pay Online

Release of Medical Information

(804) 828-4423

Compliance Helpline


Volunteer Services

(804) 828-0922

Parking Office (MCV Campus)

(804) 828-PARK

Medical Examiner's Office

(804) 786-3174

Transfer a Patient

1-866-628-9337 or (804) 628-9337